Yes. Upload your pet’s photo and preview the portrait direction before checkout, including the overall look, crop, and style before you choose your final format.

Upload your photo and choose your style, preview your custom portrait, then order your final artwork as a digital download, print, framed portrait, or canvas when available. Every final portrait is reviewed before delivery or print.

Choose a clear, well-lit photo where your pet’s face, eyes, and markings are easy to see. Photos taken at eye level usually work best, and we recommend avoiding blurry images, heavy shadows, filters, screenshots, or photos where your pet’s face is cropped or covered.

Yes. This is what we specialize in. Unlike generic pet portraits that can make pets look overly stylized or unrecognizable, Vela & Paw focuses on the details that make your pet feel like them, including their expression, face shape, markings, and personality.

Every order includes one complimentary revision, so you can request an adjustment if something feels off. Our 100% satisfaction promise means we’ll work with you within the scope of our revision, replacement, and return policy to help make the portrait feel right.

Available options may include digital download, fine art print, framed portrait, and canvas. Current formats, sizes, and pricing will be shown before checkout so you can choose the option that fits how you want to gift, display, or keep the portrait.

Yes. Vela & Paw portraits are designed to feel personal, polished, and gift-ready, making them a thoughtful choice for birthdays, holidays, housewarming gifts, dog mom or cat mom gifts, memorial keepsakes, and surprises for pet lovers.

Timing depends on the format you choose. Digital orders are usually faster because there is no physical production or shipping, while prints, framed portraits, and canvas orders require final artwork review, production, and delivery.

Yes. Free shipping is included on eligible physical orders, and digital downloads do not require shipping. Any shipping details for physical products will be shown before checkout.

For the cleanest result, we recommend starting with one pet per portrait. If multi-pet portraits are available, use a clear photo where each pet’s face is visible and not heavily overlapping, or contact us before ordering so we can help you choose the best photo.